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Freight Broker
Training Guide
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Freight Broker's Guide To Load Board & Rate Calculation Tools
In order to be successful, Freight Brokers must use a variety of tools. Load Boards are web-based tools that help Freight Brokers post loads, find trucks, and much more.
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Course Curriculum Outline
Five Day Course Curriculum – 8:00am – 5:00pm
Note: The 2 Day Class is taught on Saturday and Sunday and follows the same basic curriculum topics minus the hands-on training.
Monday:
- Orientation
- Overview of the brokerage as a
business.
- Developing and Instilling
- Honesty
- Integrity
- Service
- Negotiating
- Information
- The broker/freight agent similarity to the Real Estate broker/agent and Insurance broker/agent
- The need to be Detail Oriented
- The pressures on a broker and agent
- Overview of the Workbook/Textbook and Legal Terminology and Scenarios
- A Brief History of the Brokerage
- “Why become a Broker/Agent”
- Working from Home
- Overview of the terminology used in Business
- The basics
- The Equipment
- The Shipper
- The Consignee
- The Carrier
- The Freight
- Dispatching
- Payables & Receivables
- Getting Started
- Methods to Prospect for Shippers
- Qualifying the Shipper
- Developing Rates
- Terms and Conditions
- The Load Set Up Sheet
- Building the Shipper packet
- Building the Carrier Packet
Tuesday:
- Questions and Answers (Review)
- Shippers
- Marketing (10 sources for finding Shippers)
- Contacting the Shipper
- Prospecting
- Using the Telephone
- Handling the “Gate Keepers” and Voice Mail
- Build Phone Dialogue Sheets
- The Shipper Packet
- Your Company Profile
- Developing the Shipper Letter
- Developing the Shipper Profile
- Qualifying the Shipper
- Develop the Rate with the Shipper
- Shipper/Broker Contract
- Development of a Shipper Database
- Carriers
- The Carrier Packet
- Finding trucks
- Developing the Carrier Profile
- Qualifying the Truck
- Develop the rate with the carrier
- Carrier/Broker Contract
- What is a Contract between You and the Carrier?
- Develop a Carrier Database
- Dispatching
- The Fine Art of Negotiation
Wednesday:
- Questions and Answers (Review)
- How to Become a “Licensed” Freight Broker
- Obtaining Your Authority
- The $10,000 Bond or Trust Fund
- Getting a BOC-3 (Process Agent)
- Beginning your Business
- Your Company Name
- Banking vs. Factoring
- Your Home Office & The IRS
- Office Equipment
- Printing
- Business Structures
- Software
- Helpful Government Websites
- Structuring your Success
- Working Smart NOT hard
- Factoring your Invoices
- Trust Fund vs. Surety Bond (in detail)
- Getting Motivated and Staying Positive
Thursday:
- Questions and Answers (Review)
- Hands On Computer Instruction
- Role Playing
- Truck/Freight Density Stats
- Locating Shippers
- Qualifying Shippers
- Developing Rates
- Posting Loads
- Finding Trucks
- Using the Thomas Register
- Using the Thomas Regional Directory
- Qualifying Carriers
- Mileage Calculations
- Working the Internet Sources
- Get Loaded
- Truckloadrate.com
- Thomasnet
- Reference USA
- Safer System
- FMCSA
- Training Exercises
- Miscellaneous
- L.T.L. Freight
- Rail/Container Freight
- Air Freight
- Ocean Freight
Friday: 8:00am - Noon
- Review of material
- Open forum
- Final Exam
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